Smudger™ Return Information
At Smudger, we want you to be 100 percent satisfied with your product. If you’re not happy,
then we’re not happy. It’s that simple.
So much thought has been put into our products and we have considered every little detail with you in mind. Even so, we know sometimes a problem may occur. If you need to return your product or need a replacement due to a quality defect, simply follow our easy return/replacement process.
All we ask is that you return the item within 30 days of purchase. By then we know you will either love our product, or something isn’t right.
A full refund of the purchase price less shipping charges will be issued in the same form as the original payment within 30 days of receiving your return order.
Items ordered from Smudger.com cannot be returned to physical land-based stores that sell Smudger products and we can only accept returns if the item was directly purchased from Smudger.com.
To return a product to Smudger:
Box up your product, including its original packaging and mail it, prepaid, to:
P.O. Box 968
Troy, OH 45373
Attn: Merchandise Returns
Please indicate if you would like us to refund your original form of payment or replace your product.
Be sure to include your name and shipping address. Thanks!
The Smudger Customer Care Team
If you need additional assistance with your return please contact us at firstname.lastname@example.org.